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2017 OLC-The Art of Saying 'No': Declining Collections Gifts Gracefully

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The Art of Saying 'No': Declining Collections Gifts Gracefully

Saying no to potential donations is a difficult part of collections work. Yet this skill is essential to maintaining relevance and sustainability. Participants will learn how to say no gracefully, why a collections policy is their ally, and how to suggest alternative homes for the items.

Chair: Aimee E. Newell, PhD, Executive Director, Luzerne County Historical Society, Wilkes-Barre, PA

This webinar was recorded as part of the 2017 Online Conference for the Annual Meeting in Austin, TX.